FAQ

THE MOST FREQUENTLY ASKED QUESTIONS

I bought a ring in the wrong size. What to do?

Contact us by email and we will advise you on the exchange or adjustment.
How do I find out my ring size?

Open the website on the main page (HOME), scroll down to the footer and there you will find the “ring size” icon.
How long is the warranty for gold-plated silver pieces?

The warranty is 3 months from the date of purchase.
Can I modify the metal of a part posted on the website?

Example: Order in silver, order in yellow gold. Yes. In this case, place your order via email (pati@paticapaz.com) or Whatsapp +55 21 97957-9988 .